About Us

We are team of seasoned professionals in taxi service call center based in Bangladesh. Our well-trained staffs are ready to support your taxi service businesses and helping your business grow!

Our Mission

As a taxi service call center, our mission is to provide efficient, reliable, and customer-centric support to both passengers and drivers.

Our Vision

Our vision for our taxi service call center is to be the industry leader in delivering exceptional service, leveraging advanced technology, and prioritizing safety.

Ensuring Safety for Both Drivers & Passengers

Safety is our top priority. We envision a call center that rigorously monitors and ensures the safety of both passengers and drivers. Through real-time tracking, background checks, and proactive safety measures, we aim to create a secure and reliable transportation network.

24/7 Call Center Service

Our call center is operational 24/7. We aim to be there for our customers whenever they need a taxi, whether it's during peak hours, late at night, or on holidays.

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Real-Time Dispatch System

We utilize a dispatch system that integrates with GPS technology to assign the nearest available driver to a customer's location, ensuring quick response times.

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Multi-Channel Support

We provide support through various channels, including phone calls, live chat, and email, allowing customers to choose their preferred method of communication.

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Fare Estimation and Transparent Pricing

We offer customers the ability to estimate fares in advance and provide transparent pricing information to build trust and avoid surprises.

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Success Story

Success for our taxi service is defined by a combination of unparalleled customer satisfaction, operational excellence, and a positive impact on the communities we serve. As a beacon of reliability and convenience in the call center industry, our success is evident in several key areas.

Employees

Customer Statisfication

Calls Per Day

Partner Companies

Testimonials

I've been a loyal customer of Western Call Center for over a year now, and I can confidently say that they are the epitome of reliability and convenience in the world of taxi service call center.
Theo Hall
Passenger
The 24/7 availability of Western Call Center has been a lifesaver on numerous occasions. No matter the time of day or night, I can count on them to promptly dispatch a driver and get me to my destination hassle-free.
Jenna John
Co-founder of a Company
Western Call Center has not only simplified my daily commute but has become an integral part of my lifestyle. I wholeheartedly recommend them to anyone seeking a reliable, safe, and customer-focused taxi service.
William Due
Passenger

Contact us now!

For Online queries, please call us today